Our 30 Day Money Back Guarantee
We are confident in the quality of our hosting services, which is why SillyHost offers a 30-day money-back guarantee on all new shared hosting plans. This gives you a risk-free opportunity to try our services.
How It Works
If you sign up for a shared hosting plan and are not completely satisfied within the first 30 days, you can request a full refund of your hosting fees. No questions asked. We want you to feel confident in your purchase.
What Is Covered
- All shared web hosting plans (Starter, Standard, Premium)
- The hosting fee paid for the initial billing period
- Any hosting add-ons purchased at the same time as the hosting plan
What Is Not Covered
- Domain registrations – Domains are registered with third-party registries and cannot be refunded. You retain ownership of the domain.
- SSL certificates – Once issued, SSL certificates are non-refundable.
- Renewals – The 30-day guarantee applies only to new accounts, not to renewals of existing services.
- VPS and dedicated servers – These are provisioned with dedicated resources and are excluded from this guarantee.
How to Claim Your Refund
- Open a Billing Support Ticket within 30 days of your initial purchase.
- State that you wish to claim the money-back guarantee.
- Our team will process your refund within 5 to 10 business days.
After 30 days, cancellations will take effect at the end of your current billing period and no refund will be issued for the remaining time. We encourage you to thoroughly test our platform during the guarantee window.