Getting Help from SillyHost
We're here to help! Here are all the ways you can reach our support team.
AI Support Chat (24/7)
The fastest way to get help. Go to Dashboard → Support and chat with our AI support agent. It can help with most common issues instantly.
Support Tickets
For complex issues that need a human touch, create a support ticket from your dashboard. Our team typically responds within 2 hours during business hours.
Send us a message on WhatsApp for quick questions. We'll get back to you as soon as possible.
Email us at support@sillyhost.co.uk for non-urgent enquiries.
Knowledge Base
Browse our Help Centre for step-by-step guides covering every aspect of our platform.
Business Hours
Our human support team is available Monday to Friday, 9:00 AM to 6:00 PM GMT. AI support and the knowledge base are available 24/7.