How to Clear Your Browser Cache

Why Clear Your Browser Cache?

Your browser stores copies of web pages, images, scripts, and stylesheets locally to speed up repeat visits. This is called the cache. While caching is helpful for performance, it can cause problems when a website has been updated but your browser continues to display the old version. Clearing the cache forces your browser to download fresh copies of everything.

When to Clear Your Cache

• After making changes to your website that are not appearing
• When a website looks broken or displays incorrectly
• When you encounter login issues or form submission errors
• After your web developer tells you to "hard refresh"

Google Chrome

1. Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
2. Set the time range to All time
3. Check Cached images and files (and optionally Cookies)
4. Click Clear data

Mozilla Firefox

1. Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
2. Set the time range to Everything
3. Check Cache and click Clear Now

Microsoft Edge

1. Press Ctrl + Shift + Delete
2. Set the time range to All time
3. Check Cached images and files
4. Click Clear now

Safari (Mac)

1. Click Safari in the menu bar and select Settings
2. Go to the Privacy tab and click Manage Website Data
3. Click Remove All and confirm

Quick Hard Refresh

For a quick fix without clearing the entire cache, try a hard refresh: press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac). This forces the browser to reload the current page without using cached files.

If clearing your cache does not resolve the display issue, the problem may be server-side caching. Contact support and we can clear the server cache for you.